FAQ & Forms and Tickets
How can our team kaizen?
Our team welcomes and encourages your feedback! Use this form to share opportunities for kaizen, ask questions, or bounce around an idea. We will follow up with your submission via email.
Operations
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I want to change my store's pricing. Where can I do that?
Click below to submit a request for new pricing! Note: All submissions will be reviewed in two weeks or less. You will be contacted with a formal approval and confirmation of the date of the change.
Marketing
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I want a new graphic created for my store (i.e. window cling, banner, coupon). How do I request that?
Click below to submit a request for a new creative / graphic!
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Where can I order existing print materials?
Alpha Graphics services all of our printing needs! Click below to order.
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Where can I find images to post on my store's social media?
Click below to access everbowl’s bank of social media assets.
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What is everbowl's LTO schedule?
Click below to view everbowl’s LTO schedule for 2024!
Fulfillment
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I need to order uniforms and merchandise. Where do I do that?
Our everstore houses all of our uniforms and mechandise. Click below to navigate to the evestore!
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I need an everstore login. How do I get one?
Click below to submit a request for a new everstore login!
Supply Chain
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I need help with Sysco (i.e. product availability, refunds, etc). Where can I get help?
Click below to submit a support ticket with our Supply Chain department.
Systems
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My Screen Cloud menu boards are not working. Where can I get help?
Click below to navigate the troubleshooting steps in this guide. If these steps still do not work, reach out to the contacts listed on the guide for more support.
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My Neon menu boards are not working. Where can I get help?
Email support@neonscreens.com to help troubleshoot.
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I need to update my store's hours of operations. Where do I do that?
Go to Crisp Dashboard > Store > Settings > Hours of Operations. You can update your store's hours there, and it will reflect on all ordering channels.
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I need help with Crisp (i.e. my point of sale is not working, my integration is not working). Where can I get help?
Email support@crispnow.com or chat the support team on the dashbaord. Crisp Support should always be the go to for any Crisp needs!
Training
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Where can I find training materials?
Go to the training tab of the hub! TBD LINK
Forms & Ticket Submission
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Everbowl Hub Feedback
Enjoying the Everbowl Hub? If you have suggestions on how we cankaizen the platform, let us know! We would love your feedback.
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Supply Chain Support
Experiencing supply chain challenges? Use this form to submit a ticket for suppy chain support!
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Creative Request Form
Looking for a custom or updated asset? Fill out tis form!
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New Site Submission
Need to submit a new site for review? Use this form.